Diplomat Specialty Pharmacy® and Diplomat Specialty Infusion Group® are joining the Optum® family.
To learn more about what this means for you, visit our FAQ pages:
What is specialty pharmacy?
Diplomat helps with more than your medication.You might go to a family doctor for everyday health concerns. But when your condition requires more expertise, you see a specialist.
A specialty pharmacy — such as Diplomat — is like that specialist. We help people with complex conditions including cancer, multiple sclerosis, bleeding disorders, and rare diseases. Often, we're providing medications that aren't available at other pharmacies. That's because we can meet special requirements for drug handling, storing, shipping, and administration.
Everything we do is about connecting you with something you need: the right medication, the hand-in-hand support, and the tools to access and manage your therapy.
Can I use Diplomat?
We’ll help you see if you can switch.
Many patients can pick which specialty pharmacy supports their care. Follow these simple steps to choose Diplomat.
LEARN MORE
Stay in the know.
Our portal helps you manage your medications.The Diplomat Patient Portal lets you track your order, refill prescriptions, and get quick answers to clinical and order-related questions. Securely access your account from your computer, smartphone, or tablet — anywhere, anytime.
Learn More
Afford your therapy.
We’ll help you look for financial assistance.There are many ways to get help paying for specialty medications. We'll seek third-party programs and support the application process from start to finish.
Learn MoreGain peace of mind throughout treatment.
Diplomat helps with cost, coverage, and questions.-
Insurance Coordination
We help you get on therapy as soon as possible — even when you face insurance challenges.
-
Easy Refills
We confirm every refill so you never miss a dose.
-
Convenient Delivery
We make sure your medications arrive on time — right where you want them.
-
Clinical Assistance
We make it easier to manage side effects and stay on treatment.
-
24/7 Support
A pharmacist is a phone call away, day or night.
-
Care Coordination
We work with your doctors, nurses, and other specialists to keep your care on track.
-
Treatment Education
We provide therapy-specific information to empower you and your loved ones.
-
Innovative Packaging
We can help you remember to take your doses.
We’ve gone green.
Diplomat’s packaging is fully recyclable.We ship temperature-sensitive medication in ClimaCell coolers from TemperPack. Because we no longer use Styrofoam, you can put these eco-friendly coolers in your normal curbside recycling bins. ClimaCell coolers also keep your medication at a safe temperature to meet International Safe Transit Association standards.
Gel packs and bubble wrap in our packaging are recyclable wherever plastic bags are accepted.
Condition Information
We help you learn about your therapy.
Use the form to find information about your condition or treatment. You can also view all the options at once. Once you select one, you’ll see a page with resources specific to your condition.
