Diplomat Specialty Pharmacy® and Diplomat Specialty Infusion Group® are joining the Optum® family.

To learn more about what this means for you, visit our FAQ pages:

Specialty Pharmacy FAQ  •  Infusion Pharmacy FAQ

Mother and daughter

What is specialty pharmacy?

Diplomat helps with more than your medication.

You might go to a family doctor for everyday health concerns. But when your condition requires more expertise, you see a specialist.

A specialty pharmacy — such as Diplomat — is like that specialist. We help people with complex conditions including cancer, multiple sclerosis, bleeding disorders, and rare diseases. Often, we're providing medications that aren't available at other pharmacies. That's because we can meet special requirements for drug handling, storing, shipping and administration.

Everything we do is about connecting you with something you need: the right medication, the hand-in-hand support, and the tools to access and manage your therapy.

Can I use Diplomat?

We’ll help you see if you can switch.

Many patients can pick which specialty pharmacy supports their care. Follow these simple steps to choose Diplomat.

Woman uses calculator

Afford your therapy.

We’ll help you look for financial assistance.

There are many ways to get help paying for specialty medications. We'll seek third-party programs and support the application process from start to finish.

Learn More

Gain peace of mind throughout treatment.

Diplomat helps with cost, coverage, and questions.
  • pad lock icon

    Insurance Coordination

    We help you get on therapy as soon as possible — even when you face insurance challenges.

  • Refill

    Easy Refills

    We confirm every refill so you never miss a dose.

  • clock icon

    Convenient Delivery

    We make sure your medications arrive on time — right where you want them.

  • word bubble icon

    Clinical Assistance

    We make it easier to manage side effects and stay on treatment.

  • phone icon

    24/7 Support

    A pharmacist is a phone call away, day or night.

  • map icon

    Care Coordination

    We work with your doctors, nurses, and other specialists to keep your care on track.

  • book icon

    Treatment Education

    We provide therapy-specific information to empower you and your loved ones.

  • box icon

    Innovative Packaging

    We can help you remember to take your doses.

Green packaging video

We’ve gone green.

Diplomat’s packaging is fully recyclable.

We ship temperature-sensitive medication in ClimaCell coolers from TemperPack. Because we no longer use Styrofoam, you can put these eco-friendly coolers in your normal curbside recycling bins. ClimaCell coolers also keep your medication at a safe temperature to meet International Safe Transit Association standards.

Gel packs and bubble wrap in our packaging are recyclable wherever plastic bags are accepted.

Condition Information

We help you learn about your therapy.

Use the form to find information about your condition or treatment. You can also view all the options at once. Once you select one, you’ll see a page with resources specific to your condition.

What condition are you looking for?
View all conditions

Meet our patients.

Everything we do supports them.

After being diagnosed with multiple sclerosis, Bethany retired. Diplomat helped her adjust to a new normal.

Read more

Jewells’ multiple myeloma made him re-evaluate what was important.

Read more
jodie image

When therapy was approved to treat Jodie’s hypokalemic periodic paralysis, Diplomat was there to help.

Read more

Jacque thought she’d live with hepatitis C forever. But with Diplomat’s help and expertise, she found a cure.

Read more
View All Stories

Still have questions?

Get the answers you need.