Diplomat Specialty Pharmacy of Flint, Michigan is owned and operated by Phil Hagerman, R.Ph., Jeff Rowe, R.Ph., and Steve Chaffee, R.Ph., and is now entering its 3rd decade of operation. Started in 1973, by Phil’s father, Dale Hagerman, it was founded on the tenet of “Take good care of the patients and the rest will fall into place.” Diplomat Specialty Pharmacy has evolved over the years from a traditional pharmacy to one recognized by the MPA, and others as a national innovator. Services such as compounding, cholesterol screening, one-on-one patient counseling and community-based wellness programs facilitated Diplomat Specialty Pharmacy to move to a new building in 1997 and which continues to evolve to meet the need of patients.

The new building allowed Diplomat to expand it’s compounding services and to include a certified clean room and sterile and infusion products. The new location also included a separate area for specialty pharmaceuticals and medication management services. Starting with dialysis patients, Diplomat designed a medication management and delivery program that has developed to be the nation’s largest and most complete program. Following this success, services for additional chronic conditions were added, including HIV/AIDS, Hepatitis C, Transplant, Fertility, Oncology, Arthritis, and more. With new compliance and educational programs under development, we continue to expand our services by finding unique ways to improve patient care.

Dovetailing with the compounding and medication management services is the one on one patient consulting and education services offered through our Wellness Center. From private consultations with our Pharmacist/Clinical Nutritionist on Bio Identical Hormones, to in home training for injection technique from our nurse educator, we seek out and meet the individual needs of our patients. Our Pharmacists and health educators lecture regularly on a variety of topics including CKD, Diabetes, Nutrition, Asthma Management and more. Our patient care and marketing teams work with Physicians, Case Managers, and state and local agencies to identify and serve patients with special needs.

Diplomat Specialty Pharmacy’s future lies in continuing to develop and offer unique services to our patients on both local and national levels. We will continue to grow by following our Mission Statement, which is “To be dedicated to being a customer focused and innovative partner, providing medication management and clinical services in a caring, supportive environment.”